ENG
2.5
Terms of warranty
ATTENTION
Loss of warranty!
Loss of warranty due to spare parts from other manufacturers.
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Only original parts are subject to quality control by the manufacturer.
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The use of spare parts from other manufacturers will lead to loss of warranty.
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Only use original manufacturer parts to ensure safe and reliable operation.
The warranty does not apply or shall expire in the following cases:
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Improper use of the unit.
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Non-compliance with the operating conditions or non-observance of the operating manual.
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Irregular maintenance of the cooling units.
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Damage due to failure to observe the maintenance recommendations.
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Damage to cooling units caused by dirty or blocked filters.
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Damage due to unauthorized opening of the refrigeration circuit.
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Modifications made to the unit or any change in the serial number.
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Transport damage or other accidents.
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Replacement of parts by unauthorized personnel.
2.5.1
Returning units
The following must be observed to assert warranty claims and to return the unit:
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Attach a precise description of the defect and the SRO (RMA) number assigned by Pfannenberg to the cooling unit.
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Enclose proof of purchase (copy of delivery note or invoice).
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Send the cooling unit with all supplied accessories, in original box or equivalent packaging, free of transport charges and
insured.
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Observe transport instructions, see section "Transport", Page 30.
Operating Manual | Roof-mounted Cooling Unit | Multi Controller (MC) – 400 / 460 V, 3~ | 086100033c
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