Terms Of Warranty; Returning Units - Pfannenberg DTS Serie Manual De Instrucciones

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2.4

Terms of warranty

ATTENTION
Loss of warranty!
Loss of warranty due to spare parts from other manufacturers.
Only original parts are subject to quality control by the manufacturer.
The use of spare parts from other manufacturers will lead to loss of warranty.
Only use original manufacturer parts to ensure safe and reliable operation.
The warranty does not apply or shall expire in the following cases:
Improper use of the unit.
Non-compliance with the operating conditions or non-observance of the operating manual.
Irregular maintenance of the cooling units.
Damage due to failure to observe the maintenance recommendations.
Damage to cooling units caused by dirty or blocked filters.
Damage due to unauthorized opening of the refrigeration circuit.
Modifications made to the unit or any change in the serial number.
Transport damage or other accidents.
Replacement of parts by unauthorized personnel.
2.4.1

Returning units

The following must be observed to assert warranty claims and to return the unit:
Attach a precise description of the defect and the SRO (RMA) number assigned by Pfannenberg to the cooling unit.
Enclose proof of purchase (copy of delivery note or invoice).
Send the cooling unit with all supplied accessories, in original box or equivalent packaging, free of transport charges and
insured.
Observe transport instructions, see section "Transport", Page 22.
Operating Manual | Attachment and Installation Cooling Units | Standard Controller (SC) – 230 V | 086100001e
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