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Idiomas disponibles
Idiomas disponibles
7. TROUBLESHOOTINGS
TROUBLE
SIM card error
Unable to connect to
the network
PIN error
Unable to load
You can not dial
Can not add
contacts to list
REASON
The SIM card is damaged.
The SIM card is not installed correctly.
There is dust on the metal surface of the
SIM.
The SIM card is not valid.
Outside the GSM coverage area.
Weak signal.
You have entered three or more times an
incorrect PIN code.
Battery is charged in an environment
with extreme temperatures.
The battery or charger is damaged.
Call Block is active.
The fixed dialing function is activated.
The phonebook is full
SOLUTION
Contact your service provider.
Make sure the SIM card is properly
installed.
Clean the metal contacts on the SIM
card with a soft cloth.
Please contact your service provider.
Check the coverage area of service
provider.
Go to a place with stronger signal and
try again the network connection.
Please contact your service provider.
Change the place where the phone is
charged.
Replace the battery or charger.
Disable Call Block.
Deactivate fixed dialing.
Delete some contacts to free up space.
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