Proscenic CocoSmart 880L Manual Del Usuario página 12

FAQ
Questions
Unable to start up
Unable to charge
Unable to return to
charging base
Abnormal behavior
There is abnormal noise
during cleaning
Cleaning ability declining
or ash dropping
Unable to connect to
Wi-Fi
Questions
Cannot return to the char-
ging base after partial clea-
ning or being moved to an-
other position
If you can not connect robot to your phone, please refer to the following list for troubleshooting：
1.Please make sure that the WIFI password is entered correctly.
2.Please confirm whether the WIFI is 2.4G; If the home router is a dual-band router, please set the
SSID name of 2.4G and 5G separately.
3.Please close the 4G traffic when binding. And after binding successfully, open the 4G traffic again.
4.Please check if the router has MAC address filtering set, or if the number of assigned IP addresses is full.
5.Try to avoid network rush hours (18:00 to 23:00) for the first time binding.
6.Please contact customer service if it is still not bound successfully.
Solution
The battery is low. Please charge it before use.
The ambient temperature is too low (below 0 °C) or too high (over 50 °C ).
The robot only operates from 0℃ to 40℃.
The battery is low. Please charge it before use.
There are too many obstacles around the charging stand. Please put the
charging stand in the open area.
The robot is too far away from the charging stand. Please place the robot
near the charging stand and try again;
Reboot after shutdown
The main brush, side brush or drive wheel are possibly entangled with
garbage. Please turn off the robot and clean them;
The dust box is full. Please clean it.
The HEPA filter is too dirty.Please clean it.
The main brush is entangled with garbage. Please clean it.
The Wi-Fi signal is not stable. Please make sure the robot is in a good Wi-Fi
signal coverage area.
The Wi-Fi connection is abnormal. Please reset Wi-Fi, or download
the latest version of appplication and try to connect again.
Solution
Please manually place the robot in the charging stand.
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