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Troubleshooting
PROBLEM
POSSIBLE CAUSE
Power Light is off
• Unit is not plugged in
• No power at unit
Peculiar Odor
• If new unit
• If unit is in use, the odor
may be a dirty tank or old
tank water
Excessive Noise
• Unit is not level
• Low water level
White Dust Accumulation • Hard water used
• Demineralization Cartridge
needs replacement
Mist is escaping from
• Ultrasonic Membrane cover
between the sides of the
is not securely closed
tank and the base.
(Figure 16).
SOLUTION
• Plug unit in
• Press the POWER button
to turn the power on
• Check circuits, fuses, try a
different outlet
• Open the water tank cap
and keep it in a shady and
cool place for 12 hours
• Empty the old water,
clean the tank and fill
with clean water
• Place unit on a flat,
even surface
• Check the water level. Refill
the tank if the water is low
• Use distilled water and a
Demineralization Cartridge
• Replace Demineralization
Cartridge
• Remove water tank and
make sure Ultrasonic
Membrane is securely and
tightly closed (Figure 17).
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Fig.16
Fig.17
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