Medtronic Guardian Connect Manual De Usuario página 27

Problem
Your transmitter bat-
tery does not last for
six days.
Your transmitter has
lost connection with the
app on your compatible
mobile device.
Note: An alert occurs
and a mes-
sage appears
when your
transmitter has
lost connection
with the app
on your com-
patible mobile
device.
Storing the devices
Store the transmitter, charger, and tester in a clean, dry location at room
temperature. If the transmitter is not in use, you must charge the transmitter at least
once every 60 days. Although not required, you may store the transmitter on the
charger. If you are storing the transmitter on the charger, you must disconnect and
reconnect the charger and the transmitter at least once every 60 days. If the
transmitter is left on the charger for more than 60 days, the battery will be
permanently damaged.
Likely Cause(s)
Your transmitter is not
fully charged when you
connect it to the sensor.
The transmitter and the
app on your compatible
mobile device frequently
lose wireless connection.
Your compatible mobile
device is out of range.
There is RF interference
from other devices.
-21-
Resolution
1 Fully charge the transmitter before con-
necting it to the sensor. If the transmitter
battery still does not last for six days, pro-
ceed to step 2.
2 Move away from any equipment that can
cause RF interference. For more informa-
tion on RF interference, see Radio Fre-
quency (RF) communication, on page 3.
3 Make sure your compatible mobile device
and your transmitter are located on the
same side of your body to minimize any
RF interference. If your fully charged
transmitter battery continues to lose pow-
er before a full six days, call the 24 Hour
HelpLine or your local representative. It
may be time to replace your transmitter.
1 Move away from any equipment that can
cause RF interference. For more informa-
tion on RF interference, see Radio Fre-
quency (RF) communication, on page 3. If
your transmitter is still not communicating
with the app on your compatible mobile
device, proceed to step 2.
2 Make sure your compatible mobile device
and your transmitter are located on the
same side of your body to minimize any
RF interference. If your transmitter is still
not communicating with the app, call the
24 Hour HelpLine or your local represen-
tative for assistance.