Troubleshooting
Please check the following contents if the PowerTank 10,000 mAh
Portable Charger & Power Pack does not work. If the problem is not
resolved, please stop use and contact the manufacturer.
Problem
The PowerTank 10,000
mAh Portable Charger &
Power Pack cannot charge
the mobile device.
The LED indicator doesn't
flash	after	connecting	the	
PowerTank 10,000 mAh
Portable Charger & Power
Pack to the mobile device.
8
Cause & Correction
•	 Please check compatibility of the
voltage/current	specification	between	
the PowerTank 10,000 mAh Portable
Charger & Power Pack and the mobile
device.
•	 Please check that the cable is properly
connected.
•	 Start charging the mobile device by
pressing the LED button (4).
•	 After pressing the LED button (4), the
LED	will	flash	to	indicate	the	beginning	
of the charging process.
•	 	 T he	LED	will	not	flash	while	the	
PowerTank 10,000 mAh Portable
Charger & Power Pack charges a
mobile device.