Troubleshooting; Possible Cause - Hoover DUAL POWER PRO Manual De Instrucciones

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Troubleshooting:

Any other servicing should be
done by an authorized service
representative.
USE TROUBLESHOOTING GUIDE
AS A FIRST STEP TO RESOLVE
ANY PROBLEMS YOU MAY BE
EXPERIENCING.
If appliance is not working as
it should, has been dropped,
damaged, left outdoors, or
dropped into water, call Customer
Service at 1-800-944-9200
for further instruction before
continuing use.
WARNING
!
To reduce the risk of personal injury -
Unplug before cleaning or servicing.
25
PROBLEM
Cleaner won't run
Cleaner won't pick-
up or low suction
Water escaping
from Cleaner
Cleaner won't
dispense
Hose nozzle will not
!
spray after filling
the Clean Water
Tank or Detergent
Container.
Motor noise
becomes
high-pitched
Brushrolls are not
spinning

POSSIBLE CAUSE

1. Power cord not firmly plugged into outlet. 1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
3. Needs service.
1. Dirty Water Tank is not installed correctly.
2. Dirty Water Tank is full.
3. Dirty Water Tank is clogged.
4. Air path is clogged.
1. Dirty Water Tank is full.
2. Dirty Water tank is not installed correctly. 2. Review Placing Dirty Water Tank in base of cleaner 8.
3. Clean Water Solution Tank not installed
properly.
1. Clean Water Solution Tank is empty.
2. Clean Water Solution Tank not installed
properly.
3. Needs service.
1. Air is trapped in the pump and hose.
1. Dirty Water Tank is full.
2. Dirty Water Tank is clogged.
3. Air path is clogged.
4. The float in the Dirty Water Tank has been
activated.
1. Belt needs to be changed.
2. Something is jammed in the brushroll.
POSSIBLE SOLUTION
2. Check fuse or breaker in home. Replace fuse/reset
breaker in home.
3. Take to service center. To find nearest location, visit our
website at www.hoover.com or call 1-800-944-9200.
1. Review Placing Dirty Water Tank in base of cleaner - Pg. 8.
2. Empty Dirty Water Tank.
3. Clean Dirty Water Tank.
4. Unclog air path.
1. Empty Dirty Water Tank.
3. Review Clean Water Solution Tank Installation.
1. Fill Clean Water Solution Tank.
2. Review Clean Water Solution Tank Installation.
3. Take to service center. To find nearest location, visit our
website at www.hoover.com or call 1-800-944-9200.
1. Turn on the cleaner. If hose does not spray, prime the
pump by lowering the hose down to the floor and hold the
trigger for up to 1 minute.
1. Empty Dirty Water Tank.
2. Clean Dirty Water Tank.
3. Unclog air path.
4. Review Emptying & Cleaning the Dirty Water Tank.
1. Refer to how to change belt.
2. Remove jammed item from cleaner with unit turned off
and unplugged.
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