Troubleshooting - Yamaha ATS-930 Manual De Instrucciones

Troubleshooting

Refer to the table below when the sound bar does not function properly. If the problem
you are experiencing is not listed below or if the instructions below do not help, turn off
the sound bar, disconnect the power cable, and contact the nearest authorized Yamaha
dealer or service center.
First, check the following:
A The power cables of the sound bar, TV and playback devices (such as BD
players) are connected to AC wall outlets securely.
B The sound bar, TV and playback devices (such as BD players) are turned on.
C The connectors of each cable are securely inserted in to jacks on each device.
Power and system
Problem Cause
The power turns The auto power standby function
off immediately. worked.
When the auto power standby
function is enabled and one of the
following conditions is met, the
sound bar will automatically turn
off.
- No operations for 8 hours
The power The protection circuitry has been
cannot be turned activated three times
consecutively. (If you try to turn on
on.
the power in this condition, the
STATUS indicator flashes.)
The sound bar is The internal microcomputer is
frozen, due to an external electric
not reacting.
shock (such as lightning or
excessive static electricity) or to a
drop in the power supply voltage.
TV's 3D glasses The sound bar is blocking the 3D
do not work. glasses transmitter of your TV.
Remedy
Disable the auto power standby
function (p.12).
For product protection, the power
cannot be turned on. Unplug the
power cable from the AC wall outlet
and contact the nearest authorized
Yamaha dealer or service center.
Hold down (power) on the front
panel of the sound bar for more than
10 seconds to reboot it. (If the problem
persists, disconnect the power cable
from the AC wall outlet and plug it
again.)
Check the position of the 3D glasses
transmitter of your TV and adjust the
position of the sound bar. If necessary,
remove the stands of the sound bar
(p.5).
Audio
Problem Cause
No sound. Another input source is selected.
The mute function is activated.
The volume is too low.
No sound is The volume of the subwoofer is
too low.
coming from the
subwoofer.
The playback source does not
contain low-frequency signals.
The volume The automatic volume adjustment
decreases when
function worked.To prevent
excessive loudness, the sound
the sound bar is
bar automatically controls its
turned on.
volume within a certain level when
the sound bar is turned on.
No surround Stereo playback is selected.
effect.
The volume is too low.
The TV or playback device is set
to output 2 channel audio (such
as PCM) only.
The audio is output from the TV
built-in speakers.
Noise is heard. The sound bar is too close to
another digital or high-frequency
device.
Remedy
Select an appropriate input source
(p.8).
Cancel the mute function (p.9).
Turn up the volume (p.8).
Turn up the volume of the subwoofer
(p.8).
Play back a sound source containing
low-frequency signals.
If necessary, turn up the volume (p.8).
Select surround playback (p.9).
Turn up the volume (p.8).
Change the digital audio output setting
on the TV or playback device to Dolby
Digital or BitStream.
Set the TV volume to minimum (p.6).
Move those devices away from the
sound bar.
En
13