Troubleshooting (cont.)
Symptoms
15. The bath will fill to the
overflow, but fails to
maintain its water level.
16. The seal will not inflate.
1128532-2-H
Probable Causes
A. Toe tap drain is open, does not
close, or is leaking.
B. There is no power to the
controller.
C. One or both of the limit
switches are not making contact
or are damaged.
D. Water is splashing over the top
of the seal.
E. There is debris between the
door and seal.
F.
The drain valve is not working.
G. The controller is not working.
A. There is no power to the
controller or bath.
B. Error code in controller has
been activated (beeping sound
heard).
C. The door power wiring
connection to the controller is
loose.
D. The drain valve is connected to
another 120 V outlet or is not
plugged into the controller.
46
Recommended Action
A. Close and/or clean the toe tap
assembly. Reseal and reattach the
drain. Replace if needed.
B. Plug in both ends of the controller
power cord or reset the breaker.
C1. Adjust the limit switch(es) until
contact is made.
C2. The limit switch(es) need to be
replaced. Call the Customer Care
Center using the information
provided on the back page of this
manual.
D. Lower the water level when filling
the bath. Reduce sudden
movements when bathing.
E. Clean all debris off the seal using a
can of compressed air.
F.
The drain valve needs to be
replaced. Replace the drain valve or
call the Customer Care Center
using the information provided on
the back page of this manual.
G. Replace the controller or call the
Customer Care Center using the
information provided on the back
page of this manual.
A1. Connect the controller to the power
supply.
A2. Reset the circuit breaker.
A3. Connect the bath power cord to the
J1 port on the controller.
B1. Reset the controller. To do this;
lower the door
quickly tap the door switch
five times
wait 3 seconds, then tap the
switch 11 times within a 5
second span
the controller should beep
three to five times to indicate
the issue has been resolved,
then go quiet.
B2. If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
C. Connect the door power wire to the
J6 port in the controller.
D. Plug the drain valve directly into J2
in the controller.
Kohler Co.