Kohler K-1913 Guia De Instalacion página 44

Troubleshooting (cont.)
Symptoms
10. Bath water empties
prematurely.
11. The seal will not fully
inflate or the compressor
keeps turning on after
inflation.
1128532-2-H
Probable Causes
I. The controller is not working.
A. Toe tap drain is open and does
not close or is leaking.
B. Level sensor wires are too close
together, resulting in
interference.
C. One or both of the level sensors
are not properly connected.
D. One or both of the limit
switches are not making contact
or are damaged.
E. The drain valve is connected to
another 120 V outlet and/or is
not plugged into the controller.
F. Error code in controller has
been activated (beeping sound
heard).
G. The drain valve is not working.
H. The controller is not working.
A. One or both limit switches are
not making contact or are
damaged.
44
Recommended Action
I. Replace the controller or call the
Customer Care Center using the
information provided on the back
page of this manual.
A. Close and/or clean the toe tap
assembly. Reseal and reattach the
drain. Replace if needed.
B. Separate the level sensor wires at
both ends.
C. Firmly connect the level sensor
wires to the controller.
D1. Adjust the limit switch(es) until
contact is made.
D2. The limit switch(es) need to be
replaced. Call the Customer Care
Center using the information
provided on the back page of this
manual.
E. Plug the drain valve directly into J2
in the controller.
F1. Reset the controller. To do this;
lower the door
quickly tap the door switch
five times
wait 3 seconds, then tap the
switch 11 times within a 5
second span
the controller should beep
three to five times to indicate
the issue has been resolved,
then go quiet.
F2. If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
G. Replace the drain valve or call the
Customer Care Center using the
information provided on the back
page of this manual.
H. Replace the controller or call
Customer Care Center using the
information provided on the back
page of this manual.
A1. Adjust the limit switch or switches
until contact is made.
A2. The limit switch needs to be
replaced. Call the Customer Care
Center using the information
provided on the back page of this
manual.
Kohler Co.