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9. Troubleshooting
Do not attempt to open or repair your device. You may expose
EN
yourself to dangerous electrical components and cause serious
harm to yourself. It will also void your warranty.
Problem
The device does not
start.
The device is
charged but it does
not work.
All indicator lights
(#3, #4, #5) blink.
For problems or queries, please contact Silk'n customer
Z
service.
10. Customer service
See our website for more information: www.silkn.com.
This manual is also available as a PDF download from:
www.silkn.com\manuals. Contact Customer Service to report
unexpected operations or events, or any other problem with
your device. Our contact details are:
11. Warranty
Please refer to the separate product warranty booklet for
complete information.
Z
The manufacturer accepts no liability for damage or injuries
caused by improper or incorrect use.
Checks
Make sure the battery is not low. Refer to
section 3.6 Device charging.
Press the control button (#3) to restart
the device. If the problem persists, contact
customer service.
There is a system error. Press the control
button (#3) to restart the device. If the
problem persists, contact customer service.
1-877-367-4556 (toll-free)
12
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