T R O U B L E S H O O T I N G
ADAPTiQ® audio calibration
error messages
Listen to the voice prompts for the following error messages:
Error message
1
2
3
4
5
After correcting your problem, you must restart ADAPTiQ audio calibration
(see page 19).
If you hear a different error message, contact Bose® customer service.
5 0 - E N G L I S H
Problem
The microphone on the
ADAPTiQ® headset cannot
detect sound
The room is too loud
The ADAPTiQ headset is
too close to the speakers
The listening locations are
too similar
The ADAPTiQ headset
cannot take measurements
due to movement
What to do
• Secure all cables.
• Disconnect the ADAPTiQ headset
cable and reconnect it firmly into the
soundbar's ADAPTiQ connector.
• Make sure the microphone opening
on the top of ADAPTiQ headset is not
blocked.
• Your ADAPTiQ headset may be damaged.
Contact Bose® customer service for
replacement parts.
• Restart ADAPTiQ audio calibration when
the room is quiet.
• Move the ADAPTiQ headset farther away
from the speakers.
• Move 1 – 2 ft. (.3 – .6 m) away from your
previous listening location.
• Hold your head still.