SYMPTOMS
• The unit stops
• The motor intermittently
activates
• Motor is surging and water in the
WC pan goes down very slowly
• The
motor
operates
normally, but continues to
run for a long time
• The
motor
does
activate
• The motor emits a rattling
or crunching sound, hums,
but does not run
• Cloudy water comes up into
the shower basin (units with
side inlets)
13 REMOVAL
DISCONNECT
ELECTRICAL POWER SUPPLY
BEFORE ANY SERVICE
REMOVING THE UNIT FROM THE WC SUITE
A)Disconnect the electrical
power supply,
B) Turn off the water feed to the WC cistern. Bail out
as much water as possible from the cistern,
C) Remove discharge hose from elbow,
D) Disconnect any inlet pipes from the unit,
E) Unscrew the 2 fastening screws (to the floor) if
fitted,
F) Remove the flexible connector off the WC pan
spigot and slide the flexible connector off the WC
spigot and slide the unit out from behind the WC.
FOREIGN MATTER
Disconnect
power supply,
Using a wire or a screwdriver, remove the coupling
from the unit to free up the flow and remove the
barrier to the rotation of the blades.
PROBABLE CAUSES
• The unit has been running for too long
(thermal cut-out)
• Problem with electrics
• The connected sanitary devices are
leaking
• The non-return valve is faulty
• The air dispenser is clogged up
• The length or height of the installation is over the
specification, or there are too many bends/elbows
• The pump cover plate is occluded
• The electrical power supply is not active
not
• The plug is defective
• The motor or the control system is
defective
• Foreign object into the box
• Problem with the motor or the control
system
• Shower installed too low as compared
with the macerator unit
• Hinged side inlet discs clogged up
THE
the
electrical
REMEDIES
• Ask an approved repair agent to
intervene
• Wait for reset
• Check the installation upstream
• Clean or replace the non-return
valve
• Clear the air dispenser
• Check the installation
• Otherwise, ask an approved repair
agent to intervene
• Restore the electrical supply
• Call a service engineer to check the motor
• Otherwise, ask an approved repair
agent to intervene
• Remove the foreign body (see
section 13 )
• Otherwise, ask an approved repair
agent to intervene
• Check the installation
• Clean the hinged discs (see section 13 )
• Otherwise, ask an approved repair
agent to intervene
HINGED SIDE INLET VALVES CLOGGED
Remove the sleeves and use a screwdriver to free or
clean the rubber flaps if necessary.
WARNING
Never try to put your hands inside the unit (extremely
sharp blades).
14 GUARANTEE
2 years guarantee as from its date of purchase
subject to correct installation and correct use.
Changes reserved.
7