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Idiomas disponibles
Idiomas disponibles
TROUBLESHOOTING/FREQUENTLY ASKED QUESTIONS
QUESTION:
Can I move the heater around while it is operating?
Can I use the heater and another appliance at the same
time?
Can I use an extension cord, surge protector, or power
strip with my heater?
I don't have a grounded outlet; can I use a cord adaptor or
remove the grounding plug?
An error code message
(E1, E2, E3, E4) has appeared on the display. What should I
do?
ANSWER:
It is not recommended to move any portable heater while
it is operating. We recommend moving the heater only
once the fan has completely turned off.
Yes, as long as they are not on the same circuit. You should
not run more than one large appliance on a single circuit
breaker. Your freezer, refrigerator, microwave oven,
washing machine, dryer, and other such appliances should
not share a circuit breaker.
It is not recommended. It is designed to plug directly into a
grounded 120 volt 15 amp circuit receptacle. However, if
you have to use an extension cord, the cord should be No.
14 AWG minimum size and rated not less than 1875 watts.
The extension cord should be a 3 wire cord with a
grounding type cord and plug connector.
NO. If you don't have a grounded outlet, contact a licensed
electrician in your area for advice. Removing or altering
any part of the heater is unsafe and also will void the
warranty.
E1: PCB is damaged-Call Customer Service
E2: Abnormally High Temperature-Unplug unit and allow
to cool.
E3: Temp sensor circuit open-Call Customer Service
E4: Temp sensor circuit shorted-Call Customer Service
1-800-776-9425. DO NOT attempt to repair the heater
yourself.
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