Before you call for service...
Problem
Food does not broil
properly
Oven temperature too
hot or too cold
Oven door is crooked
Oven makes clicking
noise
Power outage
"Burning" or "oily" odor
emitting from the oven
vent.
Strong odor
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Possible Causes
Oven is not set to BROIL.
Door not open to the broil stop
position as recommended.
Improper shelf position being
used.
Food being cooked in a hot pan.
Cookware not suited for broiling.
Aluminum foil used on the broil-
ing pan and grid has not been
fitted properly and slit as recom-
mended.
In some areas the power (volt-
age) may be low.
Oven thermostat needs adjust-
ment.
The door is out of position.
This is the sound of the heating
element turning off and on dur-
ing cooking functions.
Power outage or surge.
This is normal in a new oven and
will disappear in time.
An odor from the insulation
around the inside of the oven is
normal for the first few times the
oven is used.
What To Do
• On models with a temperature knob, make sure you
turn it all the way to the BROIL position. On models with
a BROIL pad, make sure it is turned on.
• See the Using the oven section.
• See the Broiling guide.
• Use the broiling pan and grid that came with your
range. Make sure it is cool.
• Use the broiling pan and grid that came with your
range.
• See the Using the oven section.
• Preheat the broil element for 10 minutes.
• Broil for the longest period of time recommended in
the Broiling guide.
• See the Adjust the oven thermostat-Easy to do your-
self! Section.
• Because the oven door is removable, it sometimes
gets out of position during installation. To straighten the
door, push down on the high corner.
• This is normal.
• Some models will automatically resume their setting
once the power is restored. On models with a clock,
you must reset the clock. If the oven was in use, you
must reset it by pressing the OFF pad, setting the clock
and resetting any cooking function.
• To speed the process set a self-clean cycle for a mini-
mum of 3 hours. See the Using the self-cleaning oven
section.
• This is temporary.