Display Installation Problems; Troubleshooting The Touch Sensor - 3M MicroTouch M1500SS Guia Del Usuario

3M™ MicroTouch™ Display M1500SS User Guide

Display Installation Problems

Table 3. Installation Concerns
Problem Possible Causes and Solutions
No image
Is the display receiving power?

displayed
(blank screen)





Is the display receiving a valid video signal from the PC?






Is the display in Power Management mode?

Are the brightness and contrast settings too low?


Abnormal image



Colors of image
are abnormal


Disturbances on
the screen

Troubleshooting the Touch Sensor

If you are experiencing problems with the touch sensor, check the following list of
common installation errors.
Check that the computer's power cable is connected properly and securely in a
grounded electrical outlet.
Check that the AC/DC power supply is firmly plugged into the display.
Check that the green light appears on the bezel indicating the display is
powered on and receiving a signal.
Check that the AC/DC power supply cable is connected properly and securely
to an electrical outlet. Check that the LED is showing green on the AC/DC
power supply.
Try using another power cable.
Try using another electrical outlet.
Check that the computer is powered on.
Check that the video cable is connected properly and securely to the display
and the computer.
Check that no pins are bent in the video cable connector.
Check that the video card is firmly seated in the card slot in your computer.
Check that the video input from the video card falls within the refresh rate of
the display. Refer to Table 1 for details.
Check that your computer is using a supported display mode. Refer to Table 1
for details.
Touch the sensor, press any key on the keyboard, or move the mouse to restore
operation.
Use the display controls to adjust these values.
Check that the video input from the video card falls within the refresh rate of
the display. Refer to Table 1 for details.
Check that the video cable is connected properly and securely to the display
and the computer.
Perform an Auto Config.
Check that the video cable is connected properly and securely to the display
and the computer.
Check that no pins are bent in the video cable connector.
The video display adjustments are incorrect. Refer to Chapter 3 for adjusting
procedures.
3M Touch Systems, Inc. Proprietary Information
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