TROUBLESHOOTING GUIDE
COOLING
Problem
Refrigerator or
Refrigerator was recently installed.
Freezer section is too
warm.
Air vents are blocked.
Doors are opened often or for long
periods of time.
Unit is installed in a hot location.
A large amount of food or hot food
was added to either compartment.
Doors not closed correctly.
Temperature control is not set
correctly.
Defrost cycle has recently completed. During the defrost cycle, the temperature of each
Interior moisture
Doors are opened often or for long
buildup.
periods of time.
Doors not closed correctly.
Weather is humid.
Defrost cycle recently completed.
Food is not packaged correctly.
Possible Causes
42
Solutions
It may take up to 24 hours for each compartment to
reach the desired temperature.
Rearrange items to allow air to flow throughout the
compartment. Refer to the Airflow diagram in the
Using Your Refrigerator section.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the
frequency and duration of door openings.
The refrigerator should not be operated in
temperatures above 110F.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to
room temperature before putting it in the refrigerator
will reduce this effect.
See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
compartment may raise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm
the proper temperature has been restored once the
defrost cycle has completed.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the
frequency and duration of door openings.
See the Doors will not close correctly section in the
Troubleshooting section.
Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level
of humidity in the home will help to control the amount
of moisture that can enter the compartments.
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm
that the proper temperature has been restored once
the defrost cycle has completed.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within
each compartment. Wipe all containers dry and store
food in sealed packaging to prevent condensation and
frost.