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Idiomas disponibles
Idiomas disponibles
CAUTION: Prior to assessing your steam mop, isolate the unit by removing the cord from
the power socket.
PROBLEM
Steamer turns off while in
use
LED is not on
No steam
Pale residue left on floor
Steamer is leaking water
all over the floor
Floors are cloudy, streaky or
spotty after mopping floor
TROUBLESHOOTING
SOLUTION
•
After 30 minutes of use, the " auto shut off " feature
engages. Simply turn the unit back on and continue
cleaning.
Ensure auto shutoff feature has not been engaged. Simply
•
turn power button back on and proceed.
Ensure steamer power cord is correctly plugged into a
•
120V AC power outlet only.
Ensure circuit breaker is operational.
•
Try operating steamer from another power outlet.
•
If unit is still not working, call customer service at 1-888-
•
574-3662.
Ensure water tank is full.
•
•
Calcium and mineral deposits can build up and impact
the performance of your steamer, use distilled water if
necessary.
•
This can be caused by leaving the steamer in the same
spot for too long. Residue can be removed by using a
decalcifying product or with a few drops of vinegar on a
cloth and wiped away.
•
Alternatively, reheat the area for one minute to remove
residue (do not overheat area.)
The microfiber cloth pad may be overused and needs to
•
be changed out with additional cloth pad(s) provided.
Cloth pads can be cleaned in washer. Over time, however,
the cloth pads can start to wear.
Be sure microfiber cloth pad is attached properly.
•
If the unit should continue to leak water, unplug and wait
•
5 minutes before trying again.
•
Be sure to wash your cloth pads in light detergent before
use, any residue on pads may be transferred onto floor. To
remove, wash your pads at least once, sometimes twice to
remove the film from the pads. Go over your floor again
and streaks should disappear.
Replace cloth pad with a new; clean one for effective
•
cleaning.
If initial use of steamer, past cleaning products may have
•
left a residue on your floor, continue to go over affected
area until there is no residue or streaks left behind.
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Solución de problemas
