Wireless
By following the instructions on the printer control panel and installing the HP printer software on your computer
or HP All-in-One Printer Remote app on your mobile device, you are ready to use the printer on a wireless network.
Tip: The HP All-in-One Printer Remote app allows you to set up, connect, and use your HP printer for printing and
sharing documents from a mobile device. For more information, visit www.hp.com/go/mobileprinting.
Use wireless network
For the most complete and up-to-date information about wireless printing, visit
www.hp.com/go/wirelessprinting. The website provides information to help you prepare your wireless network;
solve problems when connecting the printer to the wireless network; and resolve software security issues.
Note: If you want to change the type of connection the printer is using (for example, from USB to wireless or vice
versa), you must use the tools provided with the HP printer software. For more information, see "Change the
connection type" in the electronic Help (see "Learn more" on page 1 of this guide for more information about
the Help file).
Solve wireless problems
1. Make sure the wireless light is turned on
If the blue light on the printer control panel is not lit, wireless might be turned off. To turn on wireless: On the
printer control panel, press the Wireless button (
Wireless Settings, select Wireless, and then select On.
Note: To select an item on the screen, use the arrow buttons (
If the blue wireless light is blinking, it means the printer is not connected to a network. Use the Wireless Setup
Wizard available from the printer control panel to make a wireless connection. To do this, Press the Home
button (
), select Network, select Wireless Settings, and then Wireless Setup Wizard, and then follow the
onscreen instructions.
2. Make sure the computer or the mobile device is connected to the wireless network
Make sure your computer or mobile device is connected to your wireless network. If you cannot connect them
to the network, contact the person who set up your network or the router manufacturer; there might be a
hardware issue with the router, the computer or the mobile device.
3. Run the wireless test
To check that the wireless connection is working properly, print the wireless test report.
a. Make sure the printer is turned on and A4/Letter paper is loaded in the tray.
b. On the printer control panel, press the Wireless button (
c. Press the Selection button (
d. Select Print Reports, and then select Test Report.
If the test fails, review the report for information on how to fix the problem and run the test again.
If the wireless signal is weak, try moving the printer closer to the wireless router.
4. Restart components of the wireless network
Turn off the router and the printer, and then turn them back on in this order: router first and then printer.
Sometimes, turning off devices and then turning them back on helps resolve network communication issues. If
you still cannot connect, turn off the router, the printer, the computer or the mobile device, and then turn them
back on in this order: router first, then printer, and then computer or mobile device.
Note: If you are using a computer running Windows, you can use the Print and Scan Doctor, which can help solve
many problems you might have with the printer. To download this tool, visit www.hp.com/go/tools.
2
), press the Selection button (
) to select Settings.
) to select Settings, select
,
) to select it, and then press the OK button.
).