'HI' and 'Lo' Messages
'HI' Message
The meter displays results between 20–600 mg/dL.
'HI' appears when the blood glucose level is
greater than 600 mg/dL and indicates severe
hyperglycemia (much higher than normal
glucose levels).
If 'HI' is displayed again upon retesting, please
contact your healthcare professional immediately.
'Lo' Message
'Lo' appears when a test result is less than
20 mg/dL and indicates severe hypoglycemia
(very low glucose levels).
If 'Lo' is displayed again upon retesting, please
contact your healthcare professional immediately.
NOTE
• If the messages persist, please contact Customer Service:
1-855-776-0662, 7 a.m. to 7 p.m. Central time, 7 days a week.
At all other times or in case of emergency, contact your
healthcare professional or emergency medical response.
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