Sun Blade 1000 Guía De Inicio página 56

How to Get Technical Assistance
There are three ways to get further information and assistance:
1. Refer to the system documentation (see "For More Information" on page en-37).
2. Refer to Sun's online support tools.
Sun has designed interactive support tools to help you solve problems, provide
patches, and give you access to bug reports and other valuable information. These
tools are located at the following website:
http://www.sun.com/service/online/
SunSolve Online
In conjunction with the SunSpectrum
provides 24-hour access to Sun's extensive knowledge database. This site
contains many free downloadable patches.
Access1
In conjunction with the Access support programs, Access1 provides up-to-date
information on the full line of Sun's software products, technical bulletins
written by support engineers, and product patches. Like SunSolve Online,
Access1 provides a variety of free patches and drivers.
docs.sun.com
The http://docs.sun.com online documentation system contains new and
existing product information, including a searchable list of manuals, guides,
AnswerBook2 collections, and man pages.
Free Services Areas
This page provides access to recommended patches, security information, x86
drivers, and public information.
3. Call a SunService
To contact SunService Solution Centers for answers to your technical questions,
find the Solution Center closest to you at the following website:
http://www.sun.com/service/contacting/solution.html
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SM
SM
SM
SM Solution Center.
SM
support program, SunSolve Online