3
Care and Maintenance
Basic Troubleshooting
Symptom
No power
No image on
monitor
Degraded image
Color incorrect
Possible Problem
Remedy
The Video Processor
Plug in power supply
power supply plug is not
plugged into hospital
grade outlet or the DC
Jack of the base
Power button is off
Press the Main Power ON/OFF button
Camera not turned on
Turn Video Processor on
The Camera Cable is
Ensure that power is off at the Video
disconnected from the
Processor. Connect Camera Cable to
Camera Head Connector
the Camera Head Connector. Turn
power on
Monitor is not turned on
Turn monitor on
Monitor is not connected
Connect one end of the Composite or
to the Video Processor
S-Video Cable to the Video Processor
and the other to your monitor
Monitor settings incorrect Refer to monitor manufacturer's
Directions for Use
Components not properly
Refer to component manufacturer's
connected
Directions for Use
Dirty Camera lens
Refer to Cleaning, see page 20
Damaged Camera
Contact Welch Allyn Technical
Support, see page ii
Video standard
Refer to component manufacturer's
incompatibility (NTSC/
Directions for Use
PAL)
White balance needs
Refer to White Balance Adjustment,
adjustment
see page 16