Troubleshooting - Lutron GRAFIK Eye QS Serie Guía Rápido De Instalación Y Funcionamiento

Troubleshooting

Symptom Possible Causes
Unit does not power up Circuit Breaker is off
Unit does not control loads
Miswire
Circuit breaker is tripping
System short circuited
System overload
Zone control does not work Miswire
Zone control yields incorrect
Loose or disconnected wire
results
Burned out lamps
Incorrect load type selected
Dimming limits set incorrectly
One or more zones are Miswire
always "full on" and zone
Shorted line output
intensity is not adjustable
Zone control affects more
than one zone
Faceplate is warm Normal operation
Unit does not allow scene Unit is in wrong save mode
change or zone adjustments
QS device in system has locked the unit
Cannot program fade time Fade time from "Scene Off" is not
from "Scene Off" programmable; can only program fade time to
"Scene Off"
Integral (direct-wired) contact Miswire
closure input does not work
Input CCI signal is not received
Unit is in wrong CCI mode and/or type
QS devices on link are not Miswire or loose connection on QS link
working
QS device is not associated
QS device programming is incorrect
Timeclock events do not Timeclock is disabled
occur
Time/date is not set correctly
Sunrise or sunset events do
Location is not set correctly
not occur at the correct time
Holiday schedule is in effect
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Solution
Switch circuit breaker on
Verify wiring to unit and loads
Find and correct shorts
Verify zone/unit loading is within ratings (see Zone Setup section)
Make sure loads are connected to the right zones
Connect zone wires to loads
Replace bad lamps
Assign the zone to the appropriate load type (see Zone Setup section)
Adjust High End/Low End values (see Zone Setup section)
Make sure loads are connected to the right zones
Check wiring; if wiring is correct, call Lutron Technical Support
Solid-state controls dissipate about 2% of the connected load as heat. No action is required
Change to correct save mode
Check programming and state of QS devices
Fade time from "Scene Off" is always 3 seconds
Check wiring on contact closure input
Verify the input device is operating properly
Change to correct CCI mode and/or type for your application
Verify QS link wiring to all devices
Place the QS device into programming mode, and hold the "Scene 1" button on the
GRAFIK Eye
Verify the functionality and programming on the QS devices
Enable the timeclock
Set the time/date
Set the latitude and longitude of the unit's location
Normal schedule will resume when the holiday ends
For additional information, see the complete installation and operation guide at www.lutron.com/qs
GRAFIK Eye
QS control unit to associate the two devices
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QS Control Unit Quick Installation and Operation Guide 19
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