solVInG problems
Problem
Impossible to light burner (with igniter
or match)
Not enough heat
Yellow flames
Flames jumping out of the burner box
Excessive heat and flare-ups
Flames behind control panel
Regulator humming
Incomplete flame
TroUblesHooTInG GUIDe For eleCTrIC IGnITIon
Problem
No sparks when pressing the ignition;
no sound
No sparks when pressing the ignition;
sound is present
Sparks are present but not with all elec-
trodes and/or not powerful enough
Probable cause
• B locked venturi tubes
• G as cylinder valve is not open
• V enturi tubes not positioned over exhaust valves
• B locked burner openings
• C ylinder is empty or almost empty
• R egulator not fitted correctly on cylinder
• V enturi tubes are partly blocked
• S alt on burner
• The product is connected to Buthane.
• W indy weather
• C ylinder almost empty
• T he bottom of the burner bowl is dirty.
• T oo fatty food
• B locked fat drain hole
• C ooking system not positioned correclty
• B locked venturi tubes
• T emporary situation caused by high outside temperature or
full cylinder
• B locked, pierced or rusted burner
Probable cause
• B attery not installed correctly
• E mpty or missing battery
• I gnition button not installed correctly
• D efective spark generator
• F aulty ground
• B urner and electrode are positioned too far apart
• F aulty ground
• S park flashover away from burner(s)
• L ow battery
• E lectrodes are wet
• E lectrodes cracked or brokenn "sparks are present"
Solution
• C lean venturi tubes
• O pen gas cylinder valve
• R einstall venturi tubes
• C lean openings or fit new burner
• N ew cylinder
• T ighten up connector of regulator
• D isconnect hose
• C lean venturi tubes
• C lean burner
• C onnect the product to Propane with the right connector.
• M ove barbecue with rear side pointing towards the wind
• N ew cylinder or fill up
• C lean the fire bowl of the barbecue.
• T rim excess fat or reduce heat
• C lean bottom of burner box and burner
• P osition cooking system correctly
• S hut off gas immediately, allow barbecue to cool down and
clean venturi tubes
• T his is not a defect or a hazard
• C lean / replace burner
Solution
• I nstall battery (ensure that "+" and "-" are oriented cor-
rectly, with "+" at the top and "-" at the bottom)
• R eplace with new AA battery
• S crew off button and reinstall
• R eplace spark generator
• R emove and reconnect all connections with spark generator
and electrodes
• B ring the electrode closer to the burner by bending it slightly
• R emove and reconnect all connections to the spark genera-
tor and the electrodes
• I f sparks are present that do not originate from the
burner(s), the wiring may be damaged. Replace the wiring.
• R eplace with new AA battery
• U se paper tissues to remove the dirt
• R eplace cracked or defective electrodes
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