Panel Settings Automatically Change; Troubleshooting: Module Status Information - DSC IMPASSA TL8055LT Manual De Instalación

Alarm.com LTE

Panel settings automatically change

Some panel settings are changed automatically when the LTE module is connected to the control panel. These
settings should not be altered. They are:
Table 1-4 Automatically changed panel settings
Section Option
015 6
016 8
024 5
377 AC Failure
Communication Delay
377 Wireless Device Low
Battery Transmission
Delay
380 1
380 2
382 5
382 6
701 5
Clock: The LTE module sets the panel clock when it connects to Alarm.com and then updates it every 18
hours. It is important to select the correct panel time zone on the Alarm.com website, or the panel time will
not be accurate. If a system is powered up before the customer account has been created, the time zone will
default to Eastern Standard Time.

Troubleshooting: module status information

Module status information for verifying and troubleshooting the module connection status or errors can be
found through the Interactive Services menus on the IMPASSA. To access these, press [*][8][Installer Code]
[851]. See the following table for potential module states.
Table 1-5 LTE module status
Idle
Roaming
SIM missing
PowerSave mode
Registering...
Connection error
Radio error
Server error
Value
OFF
OFF
OFF
Random value
between 001 and
030
001
ON
OFF
ON
OFF
OFF
Most common state. Module is not actively sending data and no errors are
present
Roaming on partner network
The SIM card is missing.
AC power is down
The module is trying to register on the LTE network
The module is registered on the LTE network but cannot connect with
Alarm.com. Contact Alarm.com technical support for more information
Radio portion of the module is not operating correctly. Power cycle the
panel and call Alarm.com technical support if the trouble persists
Identifies a server error. If it persists, the account may have been set up
incorrectly
Description
Master code is not changeable and must be OFF to ensure the
module communicates the correct master code
Daylights saving time must be disabled to ensure panel time
is accurate
Realtime clock must be disabled to ensure panel time is
accurate
AC Failure Communication Delay should be set between 001
and 030 to ensure notifications for power failures are received
Wireless Device Low Battery Transmission Delay should be
set to 001 to ensure notifications for low batteries are received
Communications must be enabled so the module can
communicate with the panel
System should transmit alarm restores immediately when the
zone is restored
Communications must be enabled so the module can
communicate with the panel
AC Failure Transmission Delay should be in minutes
User Access Codes must be 4-digits
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