Symptom
The tub or the water/
drain hose is frozen.
Water drains out
immediately.
If an issue continues to occur, contact a local Samsung service center.
WV60M9900A-03768A-00_EN.indd 71
• For frozen hoses, use warm water to disconnect the frozen
hoses. Soak them in warm water.
• For a frozen tub, fill the tub with warm water, and then wait
for about 10 minutes.
• For the hose connector, put a hot towel on the drain hose
connector.
• After thawing the hoses, reconnect them.
• Make sure the drain hose is not clogged, and is hung over
the drain hose hook. Fill the tub halfway with water, and try
spinning again.
• Lift the end of the drain hose to prevent water from draining.
Fill the tub halfway with water, and then run the spin cycle
after releasing the drain hose.
• Make sure the drain hose is installed correctly. See the
installation section of this manual and then adjust the position
of the drain hose as instructed.
Action
English 71
2017-01-13
4:35:49