HP Scanjet 8300 Serie Manual De Instalación página 34

Chapter 9
needs. Receive award winning assistance 24 hours per day, 7 days a week at
www.hp.com/support.
Post-warranty period service and support
After the warranty period of your HP product, you have different options depending on
the region where you reside. See Call Options and Service Options for more information.
Call options
You can go back to the dealer or call the customer call center, however there will be a
"per incident" fee.
Service options
You can take product back to dealer or call support center for replacement of product for
a fee. You will have access to Hewlett Packard Technical Support at www.hp.com/
support for 3 years.
Upgraded warranty option
For the 8300 and 8350 models, you can upgrade you can upgrade your standard factory
warranty to three years Next business day exchange with the HP Care Pack service. For
the 8390 model, a three year warranty period is automatic.
Service coverage begins on product purchase date and the pack must be purchased and
registered by HP within the first year of product purchase. You will benefit from a
dedicated access (phone number) to HP hardware technical support. In case it is
determined that your product needs replacement, HP will ship you this replacement
product next contracted business day free of charge.
This warranty upgrade offers maximized uptime and productivity, the convenience of
door-to-door pickup with delivery, packaging and freight prepaid by HP.
Europe/Middle East/Africa warranty upgrade Web sites
● www.hp.com/fr/extension-garantie for France
● www.hp.com/uk/warranty-extension for UK
● www.hp.nl/garantie-uitbreiding for Holland
● www.hp.com/it/estensione-garanzia for Italy
● www.hp.com/es/extensiones-garantia for Spain
● www.hp.com/de/garantie-erweiterung for Germany
● www.hp.com/se/garantiforlangning for Sweden
● www.hp.com/dk/garantiudvidelse for Denmark
● www.hp.com/fi/takuunlaajennus for Finland
● www.hp.com/be/garantie-uitbreiding for Belgium (dutch)
● www.hp.com/be/extension-garantie for Belgium (french)
● www.hp.com/pt/extensao-de-garantia for Portugal
● www.hp.com/ie/warranty-extension for Ireland
Countries not listed : For more information, please check with your local reseller.
32 HP Scanjet 8300 series