Warranty EBARA Pumps Europe S.p.A. - statement
Warranty EBARA Pumps Europe S.p.A. derives from the fact that all
incorporated materials are validated before they are installed into products. In
the process of production, each stage of manufacture is checked and at the end
each pump is 100% tested and operates when it leaves the company.
For Ego 2 - Ego 2 Tech products, EBARA Pumps Europe S.p.A. declares a 5
YEAR WARRANTY.
The warranty period starts from the purchase date but cannot exceed 66
months from the production date.
This warranty covers manufacturing or material defects but does not cover:
errors at installation, errors in the operating system, due to sediment/dirt in the
operating system or damaged packaging. EBARA Pumps Europe S.p.A. is not
responsible for any consequential losses from this title.
The guarantee is included in the selling price.
The warranty applies only in cases of normal use - in accordance with the
instruction manual.
Warranty claims will be rejected in the following cases:
• If there are traces of impacts, unauthorized interference, improper handling,
or incorrect installation of the pump and/or incorrect media on the pump.
• Incorrect choice of the pump according to the system,
• Abnormal wear
• Inadequate maintenance or interference by unauthorized persons
• Failure to comply with the instructions for use
• Overload due to voltage, pressure, temperature, etc.
• Use of inappropriate media (according to instructions for use)
• Effects of chemical or electrolytic action
• Magnetite in the medium
• The result of improper mounting and connection
The guarantee does not include payment of shipping / replacement / installation
costs for defective products.
The warranty does not cover damage to other devices in the operating system
in which the pump operated.
Warranty claims can be claimed by contacting your local sales company
EBARA Pumps Europe S.p.A. or service providers and points of sale, which are
authorized by EBARA Pumps Europe S.p.A.
To enforce the warranty, a proof of purchase must be provided, which is needed
for a warranty claims.
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