11. Troubleshooting
Calls (doorphone, camera, and intercom calls)
Problem
Sound cuts in/out or
fades.
Calls cannot be heard
because of noise or
feedback.
Your voice cannot be
heard by the visitor but
the visitor's voice can be
heard.
Sub monitor (charging)
Problem
flashes and 2 short
beeps sound.
Even if you place the sub
monitor on the charger,
the charge indicator does
not light up.
The charge indicator
does not go off after the
batteries have been
charged for about 8
hours.
flashes after only
using the sub monitor 2 or
3 times after charging.
46
R The surroundings of the main monitor, the sub monitor, or the
doorphone are noisy, causing the sound to cut out or fade.
→ Try using the "Press-to-talk" mode.
R When talking with the sub monitor or camera:
The antenna (® page 12) on the sub monitor is being covered with
your hand.
→ Do not cover it.
R When talking with the sub monitor or camera:
The sub monitor or camera is too far from the main monitor, or there
is an object such as a concrete wall obstructing the signal.
→ Move the sub monitor or camera closer to the main monitor or to
an area that does not have any obstructions.
If the sub monitor or camera cannot be moved to another area,
installing a repeater (additional accessory) may improve the signal.
R Noise or feedback may occur when you are too close to the other party.
→ Move away from the other party.
R You are using the "Press-to-talk" mode. (
monitor and
is displayed on the sub monitor.)
→ When using the "Press-to-talk" mode, the visitor can hear your
voice only while you are pressing
R The battery level is very low.
→ Charge the batteries immediately.
R The AC adaptor is disconnected from the power outlet.
→ Plug the AC adaptor into the power outlet firmly.
R The sub monitor is not placed on the charger correctly.
→ Replace the sub monitor securely. (The charge indicator lights in
red.)
R The batteries are new or discharged.
→ Place the sub monitor on the charger and wait for a few minutes.
R If the sub monitor is picked up off the charger or used during charging,
the charging time will become longer.
R The charging time may increase when the operating temperature is
lower than 20 °C.
R The charging time increases when the power of the main monitor is
turned off or
is displayed on the sub monitor.
→ Make sure the power of the main monitor is turned on, and charge
the sub monitor in a location near the main monitor where
displayed for the sub monitor's signal display.
R Clean the ends of batteries (
again.
R It is time to replace the batteries.
Cause & Solution
is displayed on the main
Cause & Solution
and
) with a dry cloth and charge
.
is
Page
17
-
7
39
-
17
Page
14
-
-
7
14
14