Any malfunctions during operation will be identified by an error message on the display.
Proceed as follows in such cases:
F Switch off device using the main switch at the back of the device
F Carry out corrective measures
F Restart device
Error code
Effect
Err 01
Pump off
Heating off
Err 02
Pump off
Heating off
Err 03
Pump off
Heating off
Err 04
Pump off
Heating off
Err 05
Pump off
Heating off
Err 06
Pump off
Heating off
Err 07
Pump off
Heating off
Err 08
Pump off
Heating off
Err 09
Pump off
Heating off
Err 10
Pump off
Heating off
Err 11
Pump off
Heating off
Err 12
Pump off
Heating off
Err 13
Pump off
Heating off
Err 14
Pump off
Heating off
If the actions described fails to resolve the fault or another error code is displayed then take one of the following steps:
- Contact the service department;
- Send the device for repair, including a short description of the fault.
Error codes
Cause
No External Pt 100 temperature
sensor
Motor Over current (rate
current)
Motor Over current (Max
current)
Motor Hall signal missing
Too high liquid level
Too low liquid level
Too high voltage
Too low voltage
Device internal temperature is
too high
PC communication failure
Temperature difference
between control sensor and
safety sensor is too much
Safety temperature alarm
Heater switched off by safety
circuit
Fan error
Solution
- Check this sensor
- Reduce pump motor speed
- Use fluid with lower viscosity
- Check if the pump impeller is blocked
- Reduce pump motor speed
- Use fluid with lower viscosity
- Check if the pump impeller is blocked
- Reduce pump motor speed
- Use fluid with lower viscosity
- Check if the pump impeller is blocked
- Check the liquid level and buoyage
- Check the liquid level and buoyage
- Check the mains power
- Check the mains power
- Check the ambient temperature and let the device
cool down
- Check communication cable
- Check safety temperature circuit and bath fluid
- Check the bath temperature measurement
- Check safety temperature set value, fluid level
- Check the fan and clean the grids at the rear side
36