Troubleshooting - Mettler Toledo P25 Manual De Referencia

8 Troubleshooting

Problem / Message
Printout unreadable
Pilot lamp does not light
Pilot lamp flashes
---Bauderate not found---
*Please connect device and switch the
printer off/on. *Alternatively you can
change the settings of the printer or the
connected device.
Printer settings:
Baudrate 9600
Bit/Parity 8 Bit None
Handshake Off
--------Timeout ---------
------- Over Load -------
------ Under Load -------
-- Transmission Error --
---- Not Executable ----
--- Date/Time Not Set --
----- Memory Error -----
----- Memory full ------
-- Load/Unload Weight --
Unit change not allowed !
16 Troubleshooting​ ​
Possible cause
Ribbon worn or entangled.
•
Service life of printing unit at
•
an end.
No power.
•
Power supply fault.
•
No connection printer
•
device.
Printer did not find the
•
settings of the connected
instrument.
Data transfer has not
•
completed in the last 45 s.
Balance in overload range.
•
Zeroing out of the zero
•
range.
Balance in underload range.
•
Weighing pan is not in
position.
Instrument does not
•
understand printer
instruction.
Instrument can not execute
•
printer instruction.
Printer error messages.
•
Statistics or Totaling memory
•
is full.
No sample or the same
•
sample is on the weighing
pan.
Changed unit during
•
Statistics or Totaling appli-
cation
Remedy
Change ribbon cartridge or
•
tense the ribbon properly.
Please contact METTLER
•
TOLEDO service.
Switch printer on.
•
Please contact METTLER
•
TOLEDO service.
Make sure that the printer
•
and the instrument is
connected.
Switch the printer off/on.
•
Alternatively change the
•
settings of the printer or the
connected instrument, see
chapter [Recommended
Settings and Printer
Models } Page 22].
Move balance to more stable
•
location.
Check the balance.
•
Check the weight of sample.
•
Change the zero range of the
•
balance.
Change the setting of the
•
printer from zero to tare.
Check the balance.
•
Check interface parameter
•
settings on printer and
instrument.
Check the balance.
•
Check the instrument.
•
Reset the printer.
•
Set date/time.
•
Back-up battery depleted.
•
Please contact METTLER
TOLEDO service.
Start a new Statistics or
•
Totaling application.
Put a new sample or remove
•
it and put it again on the
pan.
Reset the balance.
•
Change the unit back to the
•
first one.
Printer