Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by
▶
trained specialist staff.
Malfunctions
Fault
The appliance is not work-
ing.
The battery status display
does not show any status.
The red battery status dis-
play lights up for 10
seconds.
The dust container cannot
be inserted.
Suction is reduced.
Cause
The battery has not been in-
serted correctly.
The battery has not been
charged.
The battery has overheated
or overcooled.
The appliance has over-
heated or overcooled.
The filter unit is not com-
plete.
The filter unit or dust con-
tainer is not positioned cor-
rectly.
The filter is blocked.
Troubleshooting en
troubleshooting
Insert the battery correctly.
▶
→ "Inserting and charging the bat-
tery", Page 33
Charge the battery.
▶
→ "Charging", Page 34
Switch off the appliance and dis-
1.
connect the appliance from the
power supply.
Wait until battery has reached room
2.
temperature.
Switch off the appliance and dis-
1.
connect the appliance from the
power supply.
Wait until the appliance has
2.
reached room temperature.
Check whether the filter unit is com-
▶
plete.
Check whether the filter unit and
▶
dust container are inserted cor-
rectly.
Switch off the appliance and dis-
1.
connect the appliance from the
power supply.
Clean the filter unit.
2.
→ "Cleaning the filter unit",
Page 37
39