TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call...
Error codes
An error code may be shown
in the Estimated
Time Remaining
display.
Check the list below
for potential
problem
and troubleshooting
checks.
•
"F20"
on display (Water Inlet
Problem--no
water or insufficient
water supply)
Select PAUSE/CANCEI_
twice
to cancel
the cycle.
Unplug
washer
or disconnect
power.
Check the following:
Are water faucets
completely
turned
on?
Are screens at inlet hose connection
to washer
clogged?
Are water inlet hoses kinked?
Are water
inlet hoses frozen?
•
"SD"
(Suds Routine)
When
excessive suds are detected,
a suds routine
automatically
starts. [his
routine
removes extra suds and assures proper
rinsing
of your garments.
"SD" is displayed
during
rinsing
and at the end of the cycle to inform
you that the Suds Routine
was activated.
Use
only
HE (High
Efficiency)
detergents.
•
"F" Variables
[F01 - F34] (Electrical
Problem)
Select PAUSE/CANCEk
twice to cancel
the cycle. Select RINSE & SPIN, and then select
EXTRA RINSE (to turn off the rinse option)
if there is excessive
water in the washer.
Re-select
cycle and press STAR[: [f the problem
remains,
call for service.
Noisy,
vibrating,
off-balance
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire_ or electrical shock.
Plug in washer
or reconnect
power.
Re-select
cycle and press START. If the problem
remains,
call for service.
"F21"
on display (Drain
Problem)
Select PAUSE/CANCEl
twice
to cancel
the cycle.
Unplug
washer
or disconnect
power.
Check the following:
is the drain hose kinked?
Is the washer
level?
[he washer
must be level. The four feet should
be properly
installed,
and the nuts should
be tightened
against the washer
cabinet.
All four feet of the washer
must be in firm contact
with the floor.
If the washer
is on a
pedestal,
the washer
must be secured to the pedestal
and all four pedestal
feet must be in
firm contact
with the floor.
•
Washer
making
a different
noise?
As with
any new product,
you will
hear sounds that you are not accustomed
to. You may
hear various
sounds
when the door is locked or unlocked,
and during
the washing,
rinsing,
or spinning
process.
Between
changes
in wash actions,
there will be momentary
pauses. You will
hear water spraying
and splashing
during
the wash and rinse cycles.
These new sounds
and pauses are part of normal
washer
operation.
•
Is washer installed
on a sturdy and solid floor?
Refer to the "Installation
Instructions"
for flooring
requirements.
Noise and vibration
may
be reduced
by placing
a piece of _/2' (19.1 ram) plywood
underneath
your washer. The
plywood
may extend
underneath
both washer
and dryer to keep them at equal heights.
•
Is the washer
gurgling
or humming?
As water
is drained
from the washer,
you may hear air being pulled
through
the pump.
This happens
during
the end of draining.
[t is normal.
•
Are you washing
items with
metal snaps, buckles or zippers?
You may hear metal items touching
the washer
drum. This is normal.
•
Were the 4 shipping
bolts in the back of the machine
removed?
See "Remove
Transport
System."
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?