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FIRMWARE REINSTALLATION
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Your MP4 Energy™ has an installed operating system, usually called firmware, that
sometimes needs to be reinstalled.
It is an easy process, but has to be performed carefully, and only when it is really
necessary. If you see that the player halts, reboots randomly, or you have problems
to access the memory content from your computer, then try pressing the RESET
button with a needle or clip. If the problem persists then the firmware might be
damaged and you should reinstall the latest version available.
IMPORTANT: First of all, make a backup of the files inside your MP4 Energy™
that you want to keep and disconnect the device from your PC, since during the
firmware reinstallation process the memory will be formatted and erased. It is also
is very important to make sure that your computer is virus-free and has no halt/lock
problems.
Follow these steps to reinstall the firmware:
1.
Insert the bundled Driver CD in a CD/DVD drive of your computer and the CD
MENU will automatically appear. Select "Download Energy 25 Series Firmware"
to access our website (you can access manually from a web browser from www.
energysistem.com).
2.
Select your model at the products section and download the latest version
available from the download zone. Note: Make sure the firmware you download is
specific for your model because otherwise you can severely damage the unit.
3.
Uncompress the file in your computer. All the firmware compressed files include
installation instructions in PDF format. Follow those instructions closely.
4.
Once the process finishes unplug the player off the USB, turn on the unit if it
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