FIRMWARE REINSTALLATION
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Your MP4 Energy™ 4020 Touch has an operating system installed, usually named
firmware, that sometimes needs to be reinstalled.
The process is easy, but must be performed carefully, and only when it is really
necessary.
If you see that the player halts, it reboots randomly, or you have problems to access
the memory content from your computer, those are signs that the firmware is
damaged and needs to be reinstalled.
Before starting, make a backup of your files inside the Energy™ 4020 Touch
because during the firmware reinstallation the memory will be formatted and
erased. Also it is very important to make sure that your computer is virus free and
has no halt/lock problems.
Follow these steps to reinstall the firmware:
1.
Insert the bundled Driver CD in a CD/DVD drive of your computer and automatically
the CD menu will appear on screen. Select "Download Energy 4020 Firmware
Utility" to go to the web site (you can also go manually to www.energysistem.com).
2.
Select your model from the product section and download the latest firmware from
the drivers section. Note: Be sure that the firmware you are downloading is for your
model, otherwise you will damage the device. Decompress the file in your computer
and run "setup.exe".
3.
Go through the installation steps by pressing "Next".
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