6.- MAINTENANCE, WARRANTY AND SERVICE.
6.1.- Basic maintenance guide.
The main guidelines for a correct maintenance are similar to the ones that are applying our Service and Technical Support
in the Preventive maintenance modality (see section 6.4).
6.2.- Troubleshooting and F.A.Q.
Use the table below to solve minor UPS installation or operation problems. If any abnormal situations occur that are not
listed above,please call service people immediately.
S ym ptom
L C D dis play is not
illuminat ed
A larm buzzer beeps
c ont inuous ly when AC
s upply is normal.
When power failure, back-
up t ime is s hort en.
C ommunic at ion los t
bet ween UPS and
c omput er.
M ains normal but L C D
dis play Bat t ery mode.
6.3.- Warranty conditions.
The limited warranty provided by SALICRU, S.A. is only valid for thoes products that you acquires for commercial or
industrial use in the normal operating of your business.
Possible Cause
1. U nloaded bat t ery .
2. Bat t ery defec t .
3.When t he Input c ord is n't
elec t rified and Power s wit c h is
not pres s ed.
Ov erload of t he UPS .
1. O v erload of t he UPS .
2. Bat t ery v olt age is t oo low.
3. Bat t ery defec t due t o high
t emperat ure operat ion
env ironment , or improper
operat ion t o bat t ery .
1. S oft ware is not ins t alled
well.
2. C able is not properly
connec t ed.
1. C irc uit breaker t ripped.
2. Power c ord is loos e.
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Rem edy
1. C harge bat t ery up t o 8 hours .
2. R eplac e wit h t he s ame t y pe
of bat t ery .
3. Pres s t he power s wit ch
again or t es t t he Input c ord
Verify t hat t he load mat ches
t he UPS capabilit y s pec ified in
t he s pec s .
1. R emov e s ome noncrit ic al
load.
2. C harge bat t ery 8 hours or
more.
3. R eplac e wit h t he s ame t y pe
of bat t ery .
1. C hec k t he s et t ing of t he
s oft ware .
2. C hec k t he US B cable is firmly
c onnect ed t o t he comput er and
c onfirm t he s et t ing again.
1. R es et t he c irc uit breaker.
2. R econnec t t he power cord
properly .