Troubleshooting - GLIDEAWAY ECOFLEX Comfort Base Manual De Instrucciones

TROUBLESHOOTING

In the event the Comfort Base's base fails to operate, investigate the symptoms and
possible solutions provided below:
Remote control appears to be
operable, but no features of
the base will activate.
No features of the base will
activate.
Remote control does not
work.
Head section will elevate,
but will not return to the
horizontal (lat) position.
Head or Foot Lift Function
has minor interference during
operation.
The remote is causing
interference with appliances,
TV, garage door opener,
another base in a different
room, etc.
• Unplug power cord, wait 30 seconds and plug in to reset electronic
components.
• Defective surge protection device or electrical outlet. Test outlet by
plugging in another working appliance.
• Electrical circuit breaker may be tripped. Check electrical service
breaker box to verify.
• Re-link the remote control (see Linking the Remote section of this
manual for programming procedures).
• Unplug power cord, wait 30 seconds and plug in to reset electronic
components.
• Defective surge protection device or electrical outlet. Test outlet by
plugging in another working appliance.
• Electrical circuit breaker may be tripped. Check electrical circuit
breaker box to verify.
• Replace batteries in the remote control.
• Base mechanism may be obstructed. Elevate base and check for
obstruction. Remove obstruction.
• Headboard may be too close to the edge of the mattress. Verify that
distance between headboard brackets and mattress is suficient.
Adjust if required.
• Check batteries in remote, replace if necessary.
• Make sure that you are following the duty cycle of the motor (do not
operate more than one (1) minute over an eight (8) minute period,
or approximately a 12% duty cycle).
• Press the lift buttons squarely and accurately.
• Control box may be experiencing common Radio Frequency
Interference from other radio transmitting devices.
• See page 12 for remote re-linking instructions.
• After re-linking, test the bed to make sure it is working, and repeat
steps if it is not.
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