19. If Faults Occur
If the device stops working properly, refer to the troubleshooting table shown be-
low to see if you can resolve the problem yourself.
Never attempt to repair the devices yourself. If a repair is necessary, please contact
our Service Center or a suitable authorised repair workshop.
Cause
Faulty connections and
cables
No sound can be heard
Distorted sound
No sound from the
subwoofer
122
Troubleshooting
Check all the cable connections for damage,
ensure the correct cables have been used and
check that the Bluetooth connection is running.
Check that all the connected devices have an
adequate electricity supply.
Check the volume level on the output device. If
necessary, increase the volume.
Move the position of the Soundbar to avoid dis-
ruptive external influences.
Move the objects responsible for the distortion
(mobile phone or similar) away from the device.
Check the power supply.
Maximum radio range exceeded.
Run the pairing function again.