Message
19
What It Means
•
Incorrect test procedure.
For example, putting
blood on the test strip
before inserting it into
the meter or applying
blood before
and
appear
•
There may be a problem
with the test strip
•
Meter error
•
There may be a problem
with the test strip
•
Meter error
Contact Customer Care Toll Free at 1-888-522-5226 www.MyFreeStyle.com
What To Do
1. Wait for
and
to appear before applying
blood or control solution.
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
1. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
2. If the control solution result is out of range or the
error reappears, contact Customer Care.