Error Codes
Message
17
What It Means
•
The sample is too small
•
There may be a problem
with the test strip
•
Meter error
•
Very low blood glucose
lower than 20 mg/dL
Contact Customer Care Toll Free at 1-888-522-5226 www.MyFreeStyle.com
What To Do
1. Follow your healthcare professional's advice to
treat low blood glucose if you have symptoms
such as:
•
Weakness
•
Sweating
•
Confusion
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
•
Shakiness
•
Headache