BEFORE REQUESTING SERVICE
WARNING
Disconnect the electrical supply before servicing or cleaning the unit. Failure to do
so could result in electric shock or personal injury from cleaner suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance
problems. Any service needed, other than those described in these
Operating Instructions, should be performed by an authorized service
representative.
PROBLEM
POSSIBLE CAUSE
Cleaner will
1. Unplugged at wall outlet.
not run.
2. ON-OFF switch not turned on.
3. Tripped circuit breaker/blown
Poor job of dirt
1. Full or clogged dust bag.
pickup.
2. Broken belt.
3. Carpet height setting incorrect.
4. Clogged hose or nozzle.
5. Hose not inserted fully.
6. Worn agitator.
7. Hole in hose.
8. Dust cover improperly installed.
9. Belt not installed on motor shaft.
Dust escapes
1. Bag improperly installed.
the paper bag.
2. Bag torn.
Light will
1. Burned out light bulb.
not work.
Cleaner picks up
1. Wrong pile height setting.
moveable rugs or
pushes too hard.
Electric Shock or Personal Injury Hazard.
fuse at household service panel.
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POSSIBLE SOLUTION
1. Plug in firmly. Push ON-OFF
switch to ON.
2. Push ON-OFF switch to ON.
3. Reset circuit breaker or replace
fuse.
1. Change bag.
2. Replace belt.
3. Set in the correct position.
4. Clean hose or nozzle area.
5. Insert hose.
6. Replace agitator.
7. Replace hose.
8. Properly install dust cover.
9. Install belt on motor shaft.
1. Properly install bag.
2. Replace bag.
1. Replace light bulb.
1. Adjust setting.
