Troubleshooting
PROBLEM
Food is unevenly
processed
Slices are slanted or
uneven
Food falls over in the feed
chute
Some food remains on top
of the disk after processing
Motor slows down when
kneading dough
Dough doesn't clear inside
of the processing bowl
Dough nub forms on
top of dough blade and
dough does not become
uniformly kneaded
Dough feels tough after
kneading
Dough is too dry
Dough is too wet
The motor does not start
The food processor shuts
off during operation
The motor slowed down
during operation
EASY SOLUTION
• Ingredients should be cut evenly into 2.5 cm pieces before processing.
• Ingredients should be processed in batches to avoid overloading.
• Place evenly cut food into the feed chute.
• Apply even pressure on the pusher.
• There are two chute sizes for appropriate size of produce. Ensure the food is packed
snugly for best results.
• It is normal for small pieces to remain after processing.
• Amount of dough must not exceed maximum recommended quantity on the recipe.
Remove half and process in two batches.
• Dough may be too dry. If motor speeds up, continue processing. If not, add more
water, 1 tablespoon at a time until the motor speeds up. Process until dough cleans
the side of the processing bowl.
• Amount of dough may exceed food processor maximum capacity. Remove half and
process in two batches.
• Dough may be too dry.
• Stop machine, carefully remove dough, divide it into 3 pieces and redistribute them
evenly in the processing bowl.
• Divide dough into 2 or 3 pieces and redistribute evenly in processing bowl. Process
10 seconds or until uniformly soft and pliable. Allowing dough to rest allows the
gluten strands to relax and become more pliable.
• While machine is running, add water through the small feed chute, 1 tablespoon at a
time until dough clears the inside of the processing bowl.
• While machine is running, add flour through the small feed chute, 1 tablespoon at a
time until dough clears the inside of the processing bowl.
• There is a safety interlock switch to prevent the motor from starting if it is not properly
assembled. Make sure the processing bowl lid and large pusher are securely locked
into position.
• The food content in the feed chute should be below the maximum fill line.
• If the motor still will not start, check the power cord and power outlet.
• The lid may have become unlocked; check to make sure it is securely in position.
• If the motor overloads, the 'OVERLOAD PROTECTION' icon in the screen will start
to flash. Switch off by pressing the POWER button and unplug the power cord. Allow
the food processor to cool for 30 minutes before resuming.
• This is normal as some heavier loads (e.g. slicing / shredding cheese) may require
the motor to work harder. Reposition the food in the feed chute and cut the food into
smaller sizes and process using a smaller pusher and continue processing.
• The maximum load capacity may have been exceeded. Remove some of the
ingredients and continue processing.
EN
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