Warranty Programme; Warranty; Exceptions; Liability - BH Emotion EVO Manual Usuario

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WARRANTY PROGRAMME

Warranty

• Under normal conditions of use and with adequate storage and maintenance, BH offers a 2 year warranty
against defects in material and workmanship, for the entire bicycle and its electrical components.
• For batteries, the warranty is valid for 2 years from delivery date.
• This warranty only applies to the original owner, and in no case and under any circumstances
are the rights granted by the Warranty Programme transferable.
• View the Warranty Terms and Conditions on the warranty card that is supplied separately
with your BH bike.

Exceptions

• The warranty does not apply to wearing parts such as tyres, chains, brakes, cables, chain rings, steering parts,
bottom bracket sets, pivot shafts, gears, unless they have any defects in material or workmanship.
• The warranty will be invalidated in the following cases:
1. The bicycle has been damaged because it has been used in competitions, jumps, descents,
tests or because the bicycle has been exposed, or ridden, in extreme conditions or climates.
2. The bicycle has been involved in an accident.
3. The bike has been used in an unsuitable way or in a way that is not normal for the type
of bicycle in question.
4. The bicycle has not been repaired in accordance with the instructions in the maintenance
manual.
5. The bicycle has been repaired or maintenance has been carried out on it by a dealer that
is not authorised by BH.
6. Non-original parts have been installed on the bicycle.
7. The original owner has transferred the bicycle to a third party.

Liability

• BH assumes no liability for damage to (parts of) the bicycle caused by the incorrect fitting of the moving
parts of the bicycle, unsuitable use and/or maintenance of the bicycle (including the late replacement
of wearing parts).
• If BH accepts a warranty claim, this in no way implies acceptance of liability for any damages incurred.
In the event of a dispute over (subsequent) damages suffered, BH disclaims all liability in that regard,
as it is not legally bound to compensate them.
NOTE

CLEANING, MAINTENANCE AND STORAGE

ATTENTION

Battery Care

Keep the battery clean. Use a damp and properly wrung out cloth to clean dirt from the battery case. Do not pour
water directly onto the battery, e.g. with a hose.
ATTENTION
Any unauthorised handling of the components of the electrical system may
be dangerous and will be grounds for invalidating the warranty.
Do not use high-pressure washers or jet stream cleaners, as they may cause
water ingress, damaging the system, the motor, the display panel or the battery.
If water enters one of these units, ask an authorised dealer to check your bicycle.
Do not clean the contacts by polishing them with a file or using a wire, etc.
Otherwise, it may cause failures.
USER MANUAL
EN
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