BlueHelix ALPHA C
Table of faults
Table 12
Fault code
Fault
A01
No burner ignition
Flame present signal with
A02
burner off
F05
Fan fault
No flame after the igni-
A06
tion phase
F15 - A07
High fume temperature
Overtemperature protec-
A08
tion intervention
EN
Possible cause
No gas
Ignition/detection elec-
trode fault
Insufficient gas supply
pressure
Trap blocked
Air/fume ducts obstructed
Wrong calibration
Faulty gas valve
Electrode fault
Card fault
No 230V power supply
Tachometric signal inte-
rrupted
Fan damaged
Ionization electrode fault
Flame unstable
air/fume ducts obstructed
Trap blocked
Wrong calibration
The fume probe detects an
excessive temperature
Sensor not correctly posi-
tioned on flow pipe or
damaged
No water circulation in the
system
Air in the system
cod. 3540000021 - Rev. 00 - 02/2024
Cure
Check the regular gas flow to the
boiler and that the air has been elimi-
nated from the pipes
Check the wiring of the electrode and
that it is correctly positioned and free
of any deposits; replace the electrode
if necessary.
Check the gas supply pressure
Check the trap and clean it if neces-
sary
Remove the obstruction from the flue,
fume extraction ducts, air inlet and
terminals.
Do complete manual calibration.
Check the gas valve and replace it if
necessary
Check the ionization electrode wiring
Check the condition of the electrode
Electrode to ground
Cable to ground
Check the trap and clean it if neces-
sary
Check the card
Check the 5-pin connector wiring
Check the fan and replace it if neces-
sary
Check the position of the ionization
electrode, free it from any deposits
and do a complete manual calibra-
tion, if necessary replace the elec-
trode.
Check the burner
Remove the obstruction from the flue,
fume extraction ducts, air inlet and
terminals
Check the trap and clean it if neces-
sary
Do complete manual calibration.
Check the exchanger
Check the fume probe
Check the flue material parameter
Check the correct positioning and
operation of the heating sensor and
replace it if necessary
Check the circulating pump
Vent the system
283