Idiomas disponibles
Idiomas disponibles
EN
TROUBLESHOOTING
Some issues that arise may be solved by the user. If the problem
persists after having tried the following solutions, please contact Prozis
customer service.
TECHNICAL
CAUSE
PROBLEM
The device is not
working.
battery has run
The cap LCD
Expired water
touch screen is
showing an "X".
WARRANTY STATEMENT
All electrical and electronic items commercialized by Prozis, via
www.prozis.com, are covered by the warranty applicable to the
purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis' warranty
for final consumers.
10
SOLUTION
The device's
Recharge the battery.
out.
The "X" means you have
reminder.
not had a drink in the last
10 hours.
The warranty is valid exclusively for the consumer who purchase the
product for non-professional purposes.
WARRANTY PERIOD
Prozis guarantees that the product is to remain free from material and
production defects for a 2-year period, counting from the date of initial
purchase by a consumer and the respective delivery, or for longer if
legally established by the applicable national law.
In the event that repair is required, this 2-year period is suspended
during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the
product's consumable components, such as batteries, is not covered
by this warranty unless the malfunction is caused by faulty design,
materials or production.
HOW TO MAKE A CLAIM
If the need rises to exercise the rights conceded to you through this
warranty, contact the Prozis customer service via the communication
channels provided on the Prozis website, and follow the provided
instructions or recommendations. Contact and technical assistance
information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of
purchase is presented by the original customer. This proof of purchase
EN
11
