Problem
Excessive vibrations or
makes noise.
Does not drain and/
or spin.
The door does not open.
Excessive suds.
24
English
DC68-04508C-00_IB_B-PJT-B11_WASHER_SimpleUX_EN.indd 24
•
Make sure the washing machine is installed on a level, solid floor that is not
slippery. If the floor is not level, use the levelling feet to adjust the height of the
washing machine.
•
Make sure the shipping bolts are removed.
•
Make sure the washing machine is not in contact with any other object.
•
Make sure the laundry load is balanced.
•
The motor can cause noise during normal operation.
•
Overalls or clothes with metallic decorations can cause noise while being washed.
This is normal.
•
Metal objects such as coins can cause noise. After washing, remove these objects
from the drum or filter case.
•
Redistribute the load. If only one item of clothing needs washing, such as a
bathrobe or pair of jeans, the final spin result might be unsatisfactory, and a
"Redistribute unbalanced load and restart" check message will be shown in the
display.
•
Make sure the drain hose is straightened all the way to the drain system. If you
encounter a drain problem, call for service.
•
Make sure the debris filter is not clogged.
•
Close the door and tap
For your safety, the washing machine will not tumble or spin unless the door is
closed.
•
Make sure the drain hose is not frozen or clogged.
•
Make sure the drain hose is connected to a drain system that is not clogged.
•
If the washing machine is not supplied with sufficient power, the washing machine
will temporarily not drain or spin. As soon as the washing machine regains
sufficient power, it will operate normally.
•
Make sure the drain hose is positioned correctly, depending on the connection
type.
•
Clean the debris filter as it may be clogged.
•
Tap
to stop the washing machine.
•
It may take a few moments for the door lock mechanism to disengage.
•
The door will not open until 3 minutes after the washing machine has stopped or
the power has been off.
•
Make sure all the water in the drum is drained.
•
The door may not open if water remains in the drum. Drain the drum and open the
door manually.
•
Make sure the door lock light is off. The door lock light turns off after the washing
machine has drained.
•
Make sure you use the recommended types of detergent as appropriate.
•
Use high efficiency (HE) detergent to prevent oversudsing.
•
Reduce the detergent amount for soft water, small loads, or lightly soiled loads.
•
Non-HE detergent is not recommended.
Action
.
2023-12-18
11:27:59