TROUBLESHOOTING
if you experience
1
First try the solutions
suggested
here
for assistance
and to possibly
avoid
a service
call.
Possible Causes
Solution
Check the following
for
Feet may not be in contact
with the
Front and rear feet must be in firm contact
with floor, and
proper
installation
or
floor
and locked,
washer
must be level to operate
properly.
see _'Using Your Washer"
section.
Washer
may not be level.
Clicking
or metallic
noises
Gurgling
or humming
Humming
Load could be unbalanced.
Objects
caught
in washer
drain
system.
Washer
may be draining
water.
Load sensing may be occurring.
Washer
not level.
Fill hoses not attached
tightly.
Fill hose washers.
Drain hose connection.
Check
household
plumbing
for leaks
or clogged
sink or drain.
Washer
not loaded
as recommended.
Check for proper
water
supply.
Check the following
for
proper
installation:
Washer
won't
run or fill,
washer
stops working
or wash light remains
on (indicating
that the
washer
was unable
to fill
appropriately)
Check floor
for flexing
or sagging.
If flooring
is uneven, a 3/4"
(19 mm) piece of plywood
under your washer
will reduce
sound.
See "Level the Washer"
in Installation
Instructions.
Load dry items in loose heaps evenly around
basket
wall.
Adding
wet items to washer
or adding
more water to basket
could unbalance
washer.
Wash
smaller
loads to reduce
imbalance.
Do not tightly
pack. Avoid
washing
single items.
Use Heavy
Duty Regular
cycle and Deep Fill or Large load
size for oversized,
non-absorbent
items such as comforters
or
poly-fllled
jackets.
See _'Cyde Guide"
and "Using
Your Washer"
in this Use and
Care Guide.
Empty pockets
before
washing.
Loose items such as coins could
fall between
basket
and tub or may block
pump.
It may be
necessary
to call for service to remove
items.
It is normal
to hear metal
items on clothing
such as metal
snaps,
buckles, or zippers
touch against
the basket.
It is normal
to hear the pump
making
a continuous
humming
sound with
periodic
gurgling
or surging
as final
amounts
of water
are removed
during
the Drain/Spin
cycles.
You may hear the hum of the sensing spins after
you have started
the washer.
This is normal.
Water
may splash off basket
if washer
is not level.
Tighten
fill-hose
connection.
Make
sure all four fill hose flat washers
are properly
seated.
Pull drain
hose from washer
cabinet
and properly
secure it to
drainpipe
or laundry
tub.
Water
can back up out of a clogged
sink or drainpipe.
Check
all household
plumbing
for leaks (laundry
tubs, drain
pipe, water
pipes, and faucets.)
Unbalanced
loading
can cause basket
to be out of alignment
and cause water
to splash off tub. See "Using Your Washer"
for
loading
instructions.
Both hoses must be attached
and have water
flowing
to inlet
valve.
Both hot and cold water
faucets
must be turned
on.
Check that inlet valve
screens have not become
clogged.
Check for any kinks in inlet hoses, which
can restrict
water
flow.
13