Melchioni Family GINEVRA Manual De Instrucciones página 33

8. TROUBLESHOOTING
Problem
The display remains
off
The appliance is
overheating
The appliance does
not connect to the Wi-
Fi network
Food is still raw after
cooking is complete
The food is not
cooked evenly
Snacks are not crispy
It is difficult to slide
the drawer in
The oven produces
excessive smoke and
odours
Should any malfunctions other than those listed above occur, including the failure to
switch on the interior, or should an error code (E01 or E02) be displayed, a self-sufficient
solution is not feasible and the product must be inspected by a qualified technician.
9. TECHNICAL DATA
Power supply voltage
Maximum power
Drawer capacity
External dimensions (L x H x D)
Weight
Possible cause
The power cord is
disconnected
The electrical outlet is not
powered
The rear ejection grille is
obstructed
The distance to the router or
access point is too far
The mobile device is connected
in Wi-Fi on the 5 GHz band
The network password entered
is incorrect
Too much food has been
loaded
Insufficient cooking time has
been programmed
Too low a temperature has
been programmed
Stirring has not been carried
out as necessary
Snacks not suitable for air
cooking have been cooked
The drawer is overloaded
Too much greasy food has
been loaded
The heating element is dirty
: 220 – 240 V AC 50/60 Hz
: 1,600 Watts
: 6.5 L
: 28,8 x 33,8 x 36,8 cm
: 4.94 Kg
Probable solution
Connect the power cord
Check the switches on the electrical panel
Clean the grille or put the appliance back
in a free area
Reposition the device or router in a better
position
Connect the mobile device to a 2.4 GHz
Wi-Fi network and repeat the connection
Check the network password
Divide the food into several parts and
continue cooking separately
Continue cooking at the same
temperature for a few minutes
Continue cooking for a short time at a
slightly higher temperature
Take out the most cooked food and
briefly cook the remainder further
Prepare snacks in a conventional
convection oven
Break up the food and carry out several
successive cooking steps
Stop cooking and check the food loaded
Stop cooking and clean as described in
chapter 6
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