ENGLISH
Page 22
Section 8.
Issue
Flow sensor LED is off
Green Communication
LED blinking
Readings are suspected
to be incorrect at start up
No communication with
the automation system:
the "automation
communication" LED on
top of the unit is OFF (not
blinking)
No pH measurement
(- - -)
Jandy
Troubleshooting
Communication
Possible cause
•The LED stays on due to
no flow sensor
•System has not been
updated to Rev X or later
•App is relying on
connected or
disconnected status
•The RS485 cable is
disconnected from the
automation system
•The RS485 cable is
disconnected from the
TruSense electronic
circuit board
•The TruSense electronic
circuit board is not
working properly
•The pH sensor is
disconnected from the
TruSense electronic
circuit board
•The ORP sensor is
connected instead of the
pH sensor
•The measured pH is
higher than 12
•The sensor is broken
TruSense Water Chemistry Analyzer | Owner's Manual
®
•Optional flow switch
•Chip upgrade
•Run pump
•Check the connection to
the automation system
•Check the connection to
the TruSense electronic
circuit board
•Replace the TruSense
electronic circuit board
pH
•Check that the blue BNC
connector (pH) is
connected to the left BNC
on the electronic circuit
board
•Check that the
sensors are not mixed,
and the color code is
matching
•Check the pH of the
water using a Taylor kit
and adjust if needed
•Replace the pH sensor
Solution